RETURNS OR EXCHANGES

Thank you for choosing lusciouslylively.com! We are committed to providing you with high-quality women’s sportswear, and if you are not satisfied with your purchase, we want you to understand our return and refund policy.

1. Return Period
   If you are not satisfied with your purchase, you can request a return within 7 days of receiving the product. Please ensure that the product is unused, with tags intact, and in the original packaging.
2. Return Conditions
   You can return the following items:
   Sports Tops
   Sports Shorts
   Sports Pants
   Two-piece Sports Sets
   Five-piece Sports Sets
   Please note that the return policy does not apply to the following situations:
   The product is not eligible for return due to use or damage.
   It has been 7 days since you placed your order.
3. Refund Process
   Request a return: Please contact us through our customer service email at BirdBrittany1206@outlook.com and let us know your order number and the reason for the return.
   Get a Return Authorization: After confirming your return request, we will provide you with a return authorization and the relevant return address.
   Returning an item: Please return the item with a return authorization. You are responsible for the return shipping costs. We recommend using a trackable shipping method so that you can track the status of your package.
   Processing a refund: Once we receive your return and confirm that it meets the above return conditions, we will process your refund within 7-10 business days. The refund will be returned to the account you originally paid.
4. Exchange Policy
   If you wish to exchange an item (for example, size or color), please follow the return process above, return the original item, and then place a new order for the new item.
5. Special Cases
   For certain promotional items or limited items, the terms of non-return will be different. The specific circumstances will be clearly stated at the time of purchase.

Thank you for your support and trust in lusciouslylively.com! We will serve you wholeheartedly and ensure that you have a pleasant shopping experience.