Welcome to the FAQ page of lusciouslylively.com! Here we answer some common questions about women’s sportswear and the shopping process. If you have any other questions, please feel free to contact us.
- How do I place an order?
You can browse our website, select the sportswear you are interested in, and then click the “Add to Cart” button. Once you have made your selection, go to the shopping cart, click “Checkout”, and follow the prompts to complete the payment process. - Can I change or cancel my order?
Once the order is confirmed and entered the processing stage, you will not be able to change or cancel the order. If you need to modify your order, please contact our customer service team as soon as possible and we will try our best to help you. - How do you choose the size of your products?
The size information of each item is provided on the product page. Please refer to our size guide to ensure that you choose the right size. If you have any questions about the size, please feel free to contact our customer service. - How do I process returns?
If you are not satisfied with the purchased product, you can apply for a return within 7 days of receiving the product. Please view our return and refund policy for details and steps. - Can I get a refund?
Yes, if you return the item in accordance with our return policy, we will refund you once we confirm that the item is eligible for return. Refunds are usually processed within 7-10 business days and will be returned to the original payment account. - Do you ship internationally?
Currently, we only ship within the United States. If you need international shipping, please stay tuned for future updates. - How can I track my order?
Once your order is shipped, we will send you tracking information via email. You can use the tracking number to check the delivery status on the carrier’s website. - Is your website secure?
Yes, we take the security of your personal information very seriously. We use secure encryption technology to protect your payment information and personal data to ensure that your shopping experience is safe and secure. - Do you have any special offers or promotions?
Yes, we do have promotions from time to time, please subscribe to our email newsletter to get the latest promotions and special offers!